Refund policy

Returns are accepted within 10 days of receiving the item. Once we receive the item and confirm it is in the same condition, we will initiate a refund.

The customer is responsible for return shipping costs. We recommend using insured shipping for returns. Unfortunately, we cannot be responsible for lost or damaged items when shipping back to us.

Refunds are processed within 3-5 business days of receiving your return. The exception to this rule is with bullion or any item whose value is based principally on its metal content.